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Terms and conditions
COVID-19 may cause some backlog awhile processing orders, thank you so much for your support and patience!
COLORING RESULT
Because the quality and condition of each person's hair is different, we cannot offer a satisfaction guarantee for our products.
Our examples are only indicative, and factors affecting the actual outcome are the quality of hair, condition, history and general health of the person.
Ordering from Herman's Professional is Quick and Easy
COLORING RESULT
Because the quality and condition of each person's hair is different, we cannot offer a satisfaction guarantee for our products.
Our examples are only indicative, and factors affecting the actual outcome are the quality of hair, condition, history and general health of the person.
Ordering from Herman's Professional is Quick and Easy
Usually orders are handled within the next day and your package will arrive in 1 - 12 workdays depending on your location.
Making the order
Explore our products from "Products" called page. By clicking the product you will find further information about the item. Pick the one that is right for you and add it to the shopping cart. You can go through the products in your shopping cart by clicking the shopping cart symbol. When you have added all the products you want, proceed to checkout and choose your payment method. Pay your order and return to our homepage. Verification of the order should appear in your email within 30 minutes from placing the order. If this does NOT happen, contact customer service immediately for verification.
In case you wish to change your order or you have any questions, kindly contact our customer service at info@hermanshaircolor.com or send a message in chat.
Minors can place orders only with their parents' consent.
All prices at www.hermanshaircolor.com contain 24% VAT (value-added tax). If you order outside of Europe, Taxes will be reducted. The right to change prices is reserved.
You can track your order from “Order Status” link, which you can find at Herman's Professional frontpage.
PAYMENT METHODS WORLDWIDE
Bank transfer. NOTE!! Must mention the Order Reference Number when paying!
Payments to:
Herman’s Professional Oy
2758002-5
Address: Konalantie 47 F, 00390 Helsinki
Iban: FI05 8318 9710 0163 47 Bank: Danske Bank Oyj,
Address: Hiililaiturinkuja 2, PL 1561, 00075 DANSKE BANK
BIC/Swift: DABAFIHH
Visa / Visa Electron / MasterCard – pay your order with your Visa/ VisaElectron or MasterCard
PayPal (Pay with your PayPal user ID)
SHIPPING & PRICES:
Orders are usually handled within the next working day and your package will arrive in 1 - 12 workdays depending on your location.
In case you wish to make changes to your order, cancel your order or you have any questions, kindly contact our customer service at info@hermanshaircolor.com or send a message in chat.
Letter inside European Union 3,90€
Maxi-letter inside European Union 6,90€
Post-packet inside European Union starting 12,90€*
International letter 3,90€
International maxi-letter 6,90€
International post-packet starting 12,90€*
*Depends on weight of the order.
Customer returns
In case you want to return any products contact us first: sales@hermanshaircolor.com
Send your customer return through post to the named address: HERMANS PROFESSIONAL OY / CUSTOMER RETURNS – 00370 HELSINKI – FINLAND. Note that the address is only for orders inside Finland.
For international returns please contact us directly.
Note that NO other information is needed (street address). Attach the return/ product swap form to your return package with your bank details. Without the return/swap form your return can not be processed.