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Terms and conditions
We are not responsible if the user has not followed the instructions and done the hair strand coloring test before using the product.
We are not responsible A direct dye works differently on different hair and the sample photos which are shown are only guiding not the real result on your hair. Coloring results varies on hair quality/hair structure, base color and coloring method.
Ordering from Herman's Professional is Quick and Easy
Making the order
In case you wish to change your order or you have any questions, kindly contact our customer service at firstname.lastname@example.org or send a message in chat.
Send your customer return through post to the named address: HERMANS PROFESSIONAL OY / CUSTOMER RETURNS – 00370 HELSINKI – FINLAND. Note that the address is only for orders inside Finland.
For international returns please contact us directly.
Note that NO other information is needed (street address). Attach the return/ product swap form to your return package with your bank details. Without the return/swap form your return can not be processed.
PAYMENT METHODS WORLDWIDE
Herman’s Professional Oy
Address: Atomitie 5 F, 00370 Helsinki, Finland
Iban: FI05 8318 9710 0163 47 Bank: Danske Bank Oyj,
Address: Hiililaiturinkuja 2, PL 1561, 00075 DANSKE BANK
SHIPPING & PRICES:
*Depends on weight of the order.